Compliance & QA Shield

Regulatory monitoring and audit readiness.

100% Compliant

FDCPA Compliance

100%

0 Violations

HIPAA Compliance

100%

0 Violations

PCI DSS Compliance

100%

0 Violations

SOC 2 Compliance

100%

0 Violations

Compliance Rate Trend
Last 7 Days Monitoring
MonTueWedThuFriSatSun9898.59999.5100
Quality Assurance Breakdown
Component Scores (0-100)
  • Script Adherence
  • Tone & Professionalism
  • Accuracy
  • Compliance
96.9

Avg Score

Compliance Alerts & Flags
Real-time incident monitoring
FLG-2910Warning

Potential script deviation detected in call #8821

Reviewing

10m ago

FLG-2909Resolved

Keyword trigger 'lawyer' - context verified safe

Cleared

1h ago

FLG-2908Resolved

Call duration exceeded threshold

Cleared

2h ago